Terms of Service & Support
MyBidz.org · Last updated: July 26, 2026
1. Acceptance of Terms
By creating an account and using the MyBidz application, you agree to these Terms of Service. If you do not agree with any of them, you should not use the application. We may update these terms at any time; continued use of the app constitutes acceptance of any changes.
2. Service Description
MyBidz is a platform that connects homeowners with qualified trade contractors (plumbing, electrical, painting, roofing, flooring, and more). Homeowners post projects and receive bids; contractors offer their services and complete the agreed work.
3. User Accounts
You are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account.
- You must provide accurate information when registering.
- Contractors must submit valid professional credentials (license and insurance).
- Creating fake accounts or using another person's identity is not permitted.
4. Project Posts and Bids
- Homeowners must post accurate job descriptions, including budget and real location.
- Contractors must submit honest bids with transparent costs (labor and materials).
- Posting fraudulent, offensive, or illegal content is prohibited.
- MyBidz reserves the right to remove postings that violate these rules.
5. Payments and Fees
MyBidz charges a 10% commission on the total amount of each payment processed through the platform. Payments are held in escrow until both parties confirm job completion. Payments are processed via Stripe, subject to its own terms and policies.
6. Contractor Premium Subscription
Contractors can subscribe to the MyBidz Premium plan ($100/year) to receive benefits such as priority listing, verification badge, and increased visibility. The subscription auto-renews unless cancelled. You can cancel at any time from your account settings.
7. Dispute Resolution
If a conflict arises between a homeowner and a contractor, both parties can open a dispute within the application. The MyBidz team will review the case and mediate a resolution. The support team's decisions are final for each dispute.
8. Liability
MyBidz acts as an intermediary. We are not responsible for the quality of work performed, property damages, or conflicts between parties. Contractors are responsible for maintaining valid licenses and insurance. We recommend verifying credentials before accepting any bid.
9. Delete Your Account & Data
You have the right to delete your MyBidz account and your associated personal data at any time. There are two ways to request account deletion:
Option A — From inside the app
- Open the MyBidz app and sign in.
- Tap your profile avatar (top-right corner on mobile, or in the drop-down menu).
- Select "Delete Account" from the menu.
- Confirm the deletion in the dialog that appears.
Option B — By contacting us
Send an email to admin@mybidz.org with the subject line "Delete My Account" and include the email address registered on your account. You may also use the Technical Support form below to submit your request.
What happens to your data
When you delete your account, the following data is permanently deleted within 30 days:
- Account information (name, email, phone number, profile photo)
- Job postings, bids, messages, and project agreements you created
- Contractor profile details (license number, insurance documents, service area)
- Reviews and ratings you submitted or received
The following data may be retained for legal, accounting, or dispute-resolution purposes:
- Payment and transaction records (kept for up to 7 years per financial regulations)
- Records of ongoing or unresolved disputes (kept until the dispute is closed)
Cancelling your account does not exempt you from pending payments or ongoing disputes.
10. Changes to Terms
We may modify these terms at any time. We will notify you of significant changes within the app. It is your responsibility to review the terms periodically.
11. Contact
For questions about these terms, contact us at admin@mybidz.org.
Technical Support
App crashing or need help? Reach out to us directly.